FlashPoint
Case Studies
Our case studies showcase how we help healthcare and corporate clients turn complex training needs into engaging, results-driven learning experiences. From compliance and onboarding to clinical workflows and UX design, each project highlights our ability to deliver scalable, impactful solutions.
Case Study: DMHS Clinical Research Course
October 2024 - August 2025
The Department of Defense Medical Health System (DMHS) required a scalable solution to train staff on clinical research workflows in Cerner. We developed a custom e-learning course in Articulate Rise 360, enhanced with Vyond animations to simplify complex processes into clear, engaging steps. Packaged in SCORM for LMS deployment, the course standardized training across DMHS facilities, boosted learner confidence in using Cerner, and reduced reliance on in-person sessions, saving time and resources.
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Case Study: Enercare Onboarding Course
March 2023 - May 2023
We created an interactive onboarding course for Enercare using Articulate Rise 360, designed to introduce new employees to company culture, policies, and essential processes in a clear and engaging format. The self-paced course streamlined orientation across multiple departments, ensuring consistency, improving retention, and reducing reliance on in-person training. Branded and SCORM-compliant, it allowed HR to track progress and provided new hires with a professional, engaging learning experience
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NextGen Documenting a Telephone call Simulation Training
May 2023 - June 2023
We developed an interactive simulation in Articulate Storyline 360 to train healthcare staff on accurately documenting patient telephone calls in the NextGen EHR. The course used branching scenarios, animated call prompts, and real-time feedback to reinforce compliance, improve accuracy, and build staff confidence in handling real-world communication workflows.
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Launch the Simulation Course ›
EHR AI Bot VR Scenario
August 2025 - Present
his project combined VR technology with an AI-powered chatbot to simulate patient and provider interactions inside an EHR environment. The training gave learners hands-on practice with emerging healthcare technology, improving their adaptability, confidence, and accuracy in documenting and navigating digital workflows.
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Contact Point 360 Customer Service VR Scenario
February 2023 - March 2023
We designed a virtual reality training scenario for Contact Point 360 to immerse call center employees in realistic customer service interactions. The simulation allowed staff to practice empathy, decision-making, and communication skills in a safe environment, leading to improved customer satisfaction and reduced handling errors.
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